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EXPERIENCED BUSINESS ANALYST RESUME
NAME
1234 street, Any city, Any state, 12345
1234578900
Email@mail.com
Seven years’ experienced Business Analyst for a Fortune 500 corporation improving operational efficiency and reducing costs
Ten years’ experience working for a retail store in numerous capacities, from cashier to supervisor
Have supervised up to 16 employees at once and have trained dozens of subordinates
Have earned numerous performance-based promotions as a result of hard-work and accuracy
Highly proficient in Microsoft Office Suite, Visio, Project and Visual Basic 6.0 Hardware, Basic Computer Programming and numerous other software applications
WORK EXPERIENCE
Have supervised up to 16 employees at once and have trained dozens of subordinates
Have earned numerous performance-based promotions as a result of hard-work and accuracy
Highly proficient in Microsoft Office Suite, Visio, Project and Visual Basic 6.0 Hardware, Basic Computer Programming and numerous other software applications
WORK EXPERIENCE
Company Name, 20XX – 20XX
Business Analyst II
Business Analyst II
Implemented numerous business optimization projects and reporting tools that improved efficiency, reduced expenses, labor costs, and maximized profit by automating outdated manual processes
Database administrator for the productivity application used within Operations and supported the program in a help desk-like format
Forecasted company's expense accounts and assisted in vendor contract renewals and invoicing
Created slide presentations for quarterly business reviews for corporate-level management documenting business status, performance, and pending business initiatives
Worked with production managers to design and implement tools and controls to achieve performance goals and compiled and presented chart presentations to them on a regular basis comparing performance and quality trends against set goals
Member of team that moved payment processing operations from California to Arizona
Helped upgrade network from Windows NT / Office 97 to Windows / Office XP
Regularly trained cashiers on administrative procedures and equipment operation
Promoted rapidly from mailroom clerk to mailroom supervisor, to payment processor and trainer and then to Business Analyst II
Forecasted company's expense accounts and assisted in vendor contract renewals and invoicing
Created slide presentations for quarterly business reviews for corporate-level management documenting business status, performance, and pending business initiatives
Worked with production managers to design and implement tools and controls to achieve performance goals and compiled and presented chart presentations to them on a regular basis comparing performance and quality trends against set goals
Member of team that moved payment processing operations from California to Arizona
Helped upgrade network from Windows NT / Office 97 to Windows / Office XP
Regularly trained cashiers on administrative procedures and equipment operation
Promoted rapidly from mailroom clerk to mailroom supervisor, to payment processor and trainer and then to Business Analyst II
ABC Industry, 20XX – 20XX
Electronics Technician
Electronics Technician
Diagnosed and repaired donated stereo equipment and video cassette recorders and prepared them for resale; completed custom computer upgrades for clients; and compiled weekly reports for management
ABC Systems, 20XX – 20XX
Various Positions
Learned many aspects of retail store operations working in various capacities as the result of promotions: (1) cashier; (2) sales person in home entertainment, appliances and hardware departments; (3) service desk clerk; (4) front end supervisor; (5) receiving and stocking; and (6) returns clerk
Proficient in handling many routine administrative procedures such as layaways, returns, rain checks and returning damaged merchandise to vendors
Routinely supervised up to 16 cashiers and trained numerous employees on department store procedures and equipment usage
Increased fulfillment and reduced turnaround time by computerizing the rain check function
Worked diligently to ensure that manufacturers received credit for defective merchandise and minimize losses
REFERENCES:
Various Positions
Learned many aspects of retail store operations working in various capacities as the result of promotions: (1) cashier; (2) sales person in home entertainment, appliances and hardware departments; (3) service desk clerk; (4) front end supervisor; (5) receiving and stocking; and (6) returns clerk
Proficient in handling many routine administrative procedures such as layaways, returns, rain checks and returning damaged merchandise to vendors
Routinely supervised up to 16 cashiers and trained numerous employees on department store procedures and equipment usage
Increased fulfillment and reduced turnaround time by computerizing the rain check function
Worked diligently to ensure that manufacturers received credit for defective merchandise and minimize losses
REFERENCES:
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